Five Management Traits of an Operations Manager

Regular monitoring and efficiently managing the operations of an organization is quite imperative for the successful functioning of the business. This is what the branch of operations management caters to. It is therefore, the task of an operation manager to efficaciously manage all the operations within an organisation. So, an operation manager is expected to do his job with competence and productivity. To perform his task optimally, there are some requisite skills that an operation manager should possess such as good thinking ability, effective communication and many more. Apart from this, there are 5 essential management traits which are as follows:

Realistic nature of an operation manager

The operation manager should be realistic in nature and must understand that workers working under him are very valuable.  He should have a good rapport with the staff members and for this, he should carry out effective communication with them. Hence, he must provide them with effective advice and thoughts along with listening to their problems and resolving their issues. If the operation manager is realistic, he’ll convince the employees and gets the work done from them effectively. However, sometimes the decision of the employees should also be given importance as it garners self-confidence in them.

Operation manager should target maximum efficiency

The work of an operation manager is to get the work done by the employees efficiently. The managers should make optimum utilization of organization’s resources which ultimately reduces the cost of production. They should sell the products in such a way that the consumer finds it cheap and at the same time, they are able to earn enough profit out of it. This is where operation managers should be efficient.

Emphasize the quality of deliverables

In the market, the consumers prefer buying the top-notch quality product at a higher price rather than a mediocre product at low rates. A supplier who has a low rejection rate and provides quality products garners consumer satisfaction. With the manager’s efforts in providing good quality products, the employees also work with interest and take initiative. The managers, as well as the employees, should know that if they’ll work with their complete efforts, then the cost of production will come down and hence, the organization will gain advantage and ultimately they will be benefited.

Operation managers should work as leaders

Leaders lead the employees and they are much needed when the work is not up to the mark. Operations managers should organize meetings with managers and other staff members to discuss issues and to keep an eye on the operations. It is leaders work to ensure that the staff members are buoyant to perform the task with their best efforts. Hence, maintaining a healthy and motivated environment is essential for a leader.

They should know how to perform supply chain management

It is the task of operations managers to manage the supply chain properly. They should have requisite skills and knowledge in order to devise strategies to maximize productivity and to minimize the operational cost so as to earn huge profits.  They should ensure that the quality of deliverables is not compromised while the task is completed before the deadline. Furthermore, efficient transportation of deliverables should also be ensured.

MIT School of Distance Education offers a Post Graduate Diploma in Operations Management which imparts requisite skills and provides deep knowledge to the candidates so that they can enter the industry and function as efficient operations managers.