What are the Roles & Responsibilities of an IT Manager?

Information technology is a vast, dynamic and currently most demanded industry worldwide. According to a report by Nasscom, the IT sector contributes roughly 7.5% to India’s GDP. 

Another report states that India’s IT and business services market will reach US$ 19.93 billion by 2025. 

The President of NASSCOM, Debjani Ghosh, says, “In a no-normal environment, propelled by forward-looking policies, strong governance, talent and digital trust to ensure accessibility, privacy, security, and reliability, the Tech Industry in India is on track to accelerate growth to $500 bn by 2030. “

In such a booming industry, employment will provide opportunities to attract and retain new talent. The IT world constantly changes, and hence the roles & responsibilities of an IT manager change with it. 

The new trends require the managers to sharpen their skills and update them wherever necessary. Upskilling is the way forward for an IT manager to avoid facing a bleak future in an overtly competitive world. Technology management is challenging when software development and computer systems change rapidly.

Hence, here is the revised IT manager job description – 

An IT manager ensures that the company uses the most up-to-date technology to run the business. They are responsible for ensuring that the hardware and software used by the company are compatible, secure, and scalable. They are responsible for managing the project team. They ensure a proper flow of information and lead the team to complete projects on time and within budget.

  • They develop & implement the organization’s IT strategy and align it with the overall business goals.
  • They help define IT infrastructure strategy, IT architecture, information systems and processes.
  • They develop innovative methods to troubleshoot any issues in the network to reduce downtime and repair costs.
  • They monitor and control the current IT infrastructure, identify areas for improvement, and create plans to enhance technology capabilities.
  • An IT team comprises IT professionals, such as system administrators, network engineers, database administrators, and support staff. The manager is responsible for overseeing the team’s daily operations and performance. It includes delegating tasks to team members, providing support and guidance, monitoring progress, and ensuring the project is completed according to the established timeline.
  • The manager ensures that the team follows protocols and procedures and identifies the areas for improvement.
  • The manager sets the goals and objectives for the team and provides feedback and rewards to motivate team members.
  • The manager plans the budget for each project and allocates resources accordingly.
  • They negotiate contracts with vendors and decide on hardware, software, and other technology-related purchases.
  • They analyze business requirements by communicating with the key stakeholders and understanding them.
  • They understand the phases of the project and create a detailed project plan.
  • They define project scope, set project goals, allocate resources, manage risks, and coordinate with stakeholders to deliver successful IT projects.
  • They mitigate risks and develop risk management strategies to protect the systems from breaches or threats.
  • In conclusion, though they are not directly involved in the technical execution of the project, managers need to keep themselves informed about the evolving IT sector.

One must possess the perfect blend of technical and business skills for a flourishing career in the Information Technology sector.

MIT School of Distance Education (MITSDE) is an AICTE-approved distance learning institute engaged in the upskilling of working professionals. The courses are designed to best suit the needs of working professionals, providing maximum flexibility in learning. 

MITSDE offers a 21-month Post Graduate Diploma in IT Management (PDGM – IT)

The PGDM – IT course covers the core concepts associated with the sector. It gives hands-on experience with different tools and techniques specific to IT projects and people management skills. 

The course gives an in-depth knowledge of the different aspects of IT project management. It explains the importance of systems security and the techniques to maintain its reliability. Expert guidance also gives the learners a chance to know the latest trends in the IT sector.