IT managers are an asset for every organisation. Their task involves planning, directing and coordinating IT-related activities involving installation and maintenance of IT equipment. They look into the IT needs of a company, monitor the computer systems and take the necessary steps to improve them. However, there are some principles of IT management that every IT manager has to follow to keep the department running.
1. Align IT activities with organisational goals
It is the responsibility of IT managers to ensure that the IT activities are on the same page as other organisational activities. For this, the manager needs to communicate with the executives regularly so that the IT department can contribute to meeting organisational goals.
2. Focus on Relationships
Satisfying customers’ needs is quite necessary for a successful organisation. When we talk about IT sector, establishing a sound relationship between the IT consultant and client are imperative. It facilitates IT, consultants, to gain a better knowledge of IT-related activities, working environment and capabilities of the client’s organisation. Establishing a sound relationship with the stakeholders allows an IT manager to govern the activities of an organisation.
3. Project should deliver on promised value
An IT manager must ensure that the project is meeting all its proposed value at outset. For this, the manager has to monitor the activities and follow-up with the team regularly. The activities that are benefiting the organisation should be continued while those hindering the growth or not delivering the expected results should be stopped.
4. Manage resources and risk wisely
It is the task of the IT manager to optimise the resources and take advantage of individual strengths. IT managers must understand the risk involved in the project so that they can minimise them. They should keep abreast of cyber laws, threats and regulations that industry must follow.
5. Track performance
IT managers must track the performance of their department and use metrics to show the department’s value. The metrics can easily demonstrate the areas that need attention and the areas that are lucrative.
6. Definition of Roles
Every consultant, employee, client, as well as the stakeholder, must be aware of their roles. Once every individual is aware of his/her roles, the responsibilities become defined as well as the processes run in a smooth manner. IT consultants must make sure to inform the clients of their role of decision-making in the process. Further, the consultant and his team must be aware of their limitations and boundaries.
7. Orientation towards results
The hardships utilised for the completion of work must relate to the success of the end goals. To reach the expected results, IT consultants and his team must be successful in assisting their clients in every possible way.
So, these were some of the principles of Information Technology that every IT manager must follow. At MIT School of Distance Education (MIT-SDE), we ensure that future managers understand these principles and follow these. If you want to become an IT manager and enhance your employability skills, then pursue distance MBA equivalent courses from MIT-SDE. Whether you are a working professional or a student, you can easily pursue MIT-SDEs up-to-date course as per your convenience.