Have you ever wondered what skills and behaviours are most important for success in your job? This is where Competency Mapping comes in. It is a way to understand the knowledge, skills and behaviours needed to perform well in different roles within an organisation. These competencies can include both technical and soft skills. These include proficiency in software programs, communication and leadership abilities.

Imagine a map. This map shows the different roads (skills) you need to take to reach your destination (job success). Competency mapping helps you see these roads clearly and understand what is needed to get there.

Benefits of Competency Mapping in Human Resource Management

• Hiring the right people: By knowing the key skills for each job, companies can hire individuals who are a good fit for the role and the company culture. This leads to a happier and more productive workforce.

• Developing employees: Competency mapping helps identify areas where employees can improve their skills and knowledge. This can be done through Upskilling Programs, mentoring, or other development opportunities. Engaged employees who feel they are growing are more likely to stay with the company.

• Improving performance: When everyone knows what is expected of them, they can perform their jobs better. Competency mapping helps set clear performance standards and expectations. This leads to a more efficient and effective organisation.

• Planning for the future: Competency mapping helps companies identify future skill needs based on their goals and strategies. This helps them develop plans to address any skill gaps and ensure they have the right people in place to achieve their goals.

Steps for Developing a Competency Map

• Define your goals: What do you want to achieve with competency mapping? Is it to improve hiring, training, or performance management?
• Identify key roles: Which roles are most critical to your organisation’s success?
• Gather information: Talk to subject matter experts, managers, and employees to understand the skills and behaviours needed for each role.
• Group competencies: Organise the information into different categories, such as technical skills, soft skills and job-specific knowledge.
• Define behaviour levels: Describe what different levels of proficiency look like for each competency. This helps assess how well employees are performing and identify areas for development.
• Use the map: Once you have a competency map, put it into practice. Use it for hiring, training, performance management, and career development.

Competency mapping is an ongoing process. The needs of your organisation and the skills required for different roles may change over time. It is important for an HR manager to review and update competency maps regularly. This is to ensure they remain relevant and effective.

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• HR Manager
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MITSDE’s PG Diploma in Human Resource Management is an excellent choice for students who wish to build a career path in HR and become successful HR professionals.

So, if you are considering your next move, consider making the smart move toward a post graduate diploma in HR.