Operation Management takes charge of the overall production process and also ensures that every step is efficiently and effectively carried out to ensure maximum profit or productivity of the organizations. This results in a high-quality product/ service which is going to boost the demand of the consumers leading to maximum profit. Each and every organization, despite the size, needs operation management as it ensures that the organization meets its goal at a time which further assists to maximum profitability of the company.
The operation is the key function of any organization. For instance, in a manufacturing company or business, the process of production, packaging, and supply to its consumers is mainly termed as the function of the operations. Likewise, in the service sector, the service and the process of providing service would fall under the operational management of the company. Operations can cover a wide variety of functions on the basis of the type of business. Therefore, Distance Learning in India in operation management has high career opportunities, and students pursuing this PGDM course become eligible to work in any industry of their preference. The PGDM in Operations Management is one of the popular courses one can opt for owing to its wide scope in near future after completing graduations.
Role & Responsibilities of the Operation Managers
The Operation Managers deals with planning, supervising the production of goods and services, and organizing the production process. The Operation Managers also ensure that the organization successfully converts input (materials, technology & labor) into output (product/service) in the most efficient way. It also includes managing information, equipment, trend, technology, as well as other sources needed for the effective production of goods and services. In simple terms, it’s like getting the most out of the available company resources which adds more to the company profit.
Key Goals of the Operation Management
Operational Management assists in maximizing efficiency with an organization, boosting profit while reducing costs and also ensuring to provide high-quality products and services that suit consumers’ requirements. Most importantly, the operation management ensures that every single day-to-day operation in the company meets its unique goal.
Key Takeaways
It includes overseeing an organization’s production process in order to create the highest level of efficiency. Operation Management is immensely concentrated on converting resources into quality products and services. Effective operation management helps your company to achieve the desired goal which includes;
The operations managers make sure that the product and service rendered are top-notch. The operation management sectors also examine the reliability and durability of every product before providing it to its consumers.
The service industry also believes in a laid down process that ensures that the service industry offers top-notch service to their respective clients.
Consumer Satisfaction
There is only one way to provide consumer satisfaction is by providing quality goods and services to its consumers. The Operation Managers’ role is to make sure to offer quality products & services and to meet their requirements. Operation management also ensures that the clients are treated well. With these processes, consumer satisfaction is fully guaranteed.
Productive
Operation management gives room for effective and maximum productivity. It also ensures that all the company resources are utilized effectively (from raw materials to human resource) and it is adequately utilized during the process of production.
Competitive Advantages
Effective operation management gives you a competitive advantage over your competitors. If the operation management is carried out successfully and efficiently, you will have a better outcome. This also ensures your company stand out from the competitive company and gain maximum outreach amongst its consumers.
Reduction of Operational Cost
The cost of rendering service and producing products will decrease gradually with the substantial increase in productivity, manufacturing of quality products, and satisfaction of consumers are effectively maximized.
Reduction of cost of operation, in turn, leads to a significant increase in revenue. It also leads to a reduction in waste and this can be only possible through effective Operations Management.
Operation management also boosts technological advances within the organizations, also ensuring that there is an effective process of functioning and ensuring higher profitability.
Regulatory Compliance
There are certain rules and regulations that an organization adheres to. Studying the operational process helps the corporate management to get rid of the high government charges and adverse regulatory decisions. The department heads also make sure to set adequate internal controls in order to ensure that the tasks are performed in a lawful manner.
Motivates Employees
Overall, the operational manager ensures that the employees know their roles within the company. This is essential because often the consumer is demotivated if they feel they are not contributing in a meaningful way. An operation manager assists in defining the role to ensure that production maximizes quality production.
Knowledge of Operations helps you become Top-Executive
Studying operation management helps one to effectively understand the values and nature of an operation manager and these skills can be applied across all the manufacturing and service industries. With the boom in distance learning in India during COVID, students are finding no hindrance in pursuing PGDM programs along with their work-life and now they can learn the skill within an environment which suits them the best. Studying operations management helps one to gain effective operational strategies which will further benefit the organization.
The operations work assists students to build the skills they require for a top executive position since it offers the possibility of managing a lot of people and developing an understanding of how the business makes money.