Be it a large, medium-sized-or small organisation, managers with sound communication and managerial skills are indispensable for its-seamless functioning and sustainable growth. However, an organisation has several managers, each playing a distinct role than others. It is the combined efforts of all the managers that garner success for the organisation.
In an organisation,a manger’s role depends upon the organisation’s size, nature, goals, as well as its processes. Usually, the managerial positions are divided into various segments according to the skill, awareness,and roles of the managers. These include:
- The Top Management: Also known as the ‘think-tank’ of the organisation, the top management consists of the board of directors. The top management has the role of creating an action plan to achieve organisational They also oversee the processes and operations carried out in the organisation.
- Senior Management: This segment includes senior managers who ensure the financial stability of the organisation. An organisation can determine its yearly financial stability only when it has maintained an accurate financial statement, whichis ensured by general managers. Moreover, it is important that every departmentachieves its goals, which is managed by the functional manager who is assisted bya team of managers.
- Line and Staff Managers: Line managers manage individual employee and follow unity of command with their subordinates. The staff manager provides information to the line managers for proficient management.
- Project Managers: A project manager is in charge of an individual He manages the entire project from its commencement to the completion. His task involves planning and organising the resources and defining the goals of that project.
Diverse roles that a manager is expected to play in an organisation
A manager represents the organisation and it is his task to sustain interpersonal relationships in every way. A top-level manager has to represent the organisation socially as well as legally among various companies and the public. A senior manager has to represent his team to the top managers but at the same time, he has to keep a proper relationship with his teammates as well as seniors. Similarly, line and staff members report to their seniors and the chain of hierarchy continues in every organisation.
In general, every manager is bound to perform different roles in an organisation to fulfill the set goals. These roles were found by Professor Henry Mintzberg after research of several weeks. These roles fall under three categories as listed below:
1. INTERPERSONAL ROLE
- Figurehead: A manager acts as a figurehead and undertakes various responsibilities like ceremonial, social as well as legal.
- Liaison: It is the manager’s task to foster a strong bond between the employees and employers and to facilitate both internal as well as external communication.
- Leader: A manager should exhibit leadership qualities and direct the employees.
2. DECISIONAL ROLE
- Disturbance Handler: A manager should deal with any unforeseen issue or complication in the organisation.
- Negotiator: He should participate in various decisions or agreements with different departments.
- Entrepreneur: The business environment is ever-changing, so a manager shouldadapt the changes, solves the issues, bring new ideas and implement them for the organisation’s benefit.
- Resource Allocator: He should allocate all the basic resources of the organisation such as natural resources, staff, funds, etc appropriately in order to optimise their use.
3. INFORMATIONAL ROLE
- Disseminator: A manager serves as a disseminator as he communicates all the vital information to the team and ensures that the employees, employers and the organisation work efficiently.
- Monitor: A manager regularly checks and improves the performance of the workforce as well as the organisation.
- Spokesperson: He maintains public relations and communicates the messages,objectives and information to the people onbehalf of the organisation.
These were diverse roles that a manager is expected to play. In order to do full justice to the position of a manager, one must be knowledgeable, aware, adaptive, responsive, communicative, result-oriented, decision-maker, risk-taker and a leader. That is why at MIT School of Distance Education, we formulate the study material in such a way that the candidates master these skills. We also organise webinars and personality development classes to prepare the candidates to become efficient managers. So, you should definitely enroll for our job-oriented management courses.